All In One Customer Support

Help your customers across web, email, social, phone & chat within a single beautiful help desk.

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Our Software


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free Guide

12 tips to help you deliver awesome customer support and keep customers happy


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Latest Release Notes

InstantKB 2018

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InstantForum 2017

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What Our Customers Say

We are passionate about helping you our customer succeed with our software

  • You have responded to all of our inquires timely and with accurate information. Thanks for the excellent support. I really like this tool.

    Uyen Ha
    Embarcadero Technologies Inc - more...
  • The technical support is superb: fast, friendly, and diligent. Thank you so much for your great support.

    Gordon Snow
    Hilbert College Online - more...
  • I reviewed several kb solutions and I found that InstantKB was the overall best value. Usage of the .NET components is outstanding for this solution. I would recommend this to anyone in these IT budget crunch times.

    Joel Salminen
    SimonDelivers Inc - more...

Try free for 30 days

On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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