Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • I've used a number of forum packages over the years and for me this one's been the crème of the crop by far. Solid product, good support, easy to modify (which I've done a LOT of).

    Al Bsharah
    bsharah.com - more...
  • Although Microsoft has a sample forum at www.asp.net, it is decidedly NOT ready for prime time yet. After surveying the landscape, I settled on InstantForum. I think we're going with this forum software for the long run.

    Mike Gunderloy
    Developer Central - more...
  • I've purchased several scripts in the past, and this is by far the best one I've ever purchased. Installation was a breeze, adding categories and knowledgebase articles is very simple - any of our employees can do it.

    Brian Patterson
    Xtrasource, Inc - more...

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