Next Generation Customer Support


Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
Learn More

Our Products


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

Learn More
Customer Community

InstantForum

Forum software to help you shape & support your products.

Learn More

Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

View Online
Latest Release Notes

What's New In InstantFrum 2016

Learn More

What's New In InstantKB 2016

Learn More

What Our Customers Say

  • I have 2 installations. One with a lot of customization for my ultimatewindowssecurity.com site. Very happy with responsive customer service.

    Randall Smith
    UWS - more...
  • I didn't have any problems at all setting up a knowledge base with InstantKB. Indeed, the whole process is so simple that the only major hurdle for most people will simply be writing the articles.

    Mike Gunderloy
    Developer Central - more...
  • Thank you very much for your fine piece of software. It's very very very nice indeed. I have previously used HelpWorksPro but needed a ASP.NET solution since I am taking my hosting towards 100% Windows instead of UNIX.

    Tracy Phillips
    LiquidASP.com - more...

Start Your Free 30 Day Trial

On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

DOWNLOAD

Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

SIGN UP