All In One Customer Support

Help your customers across web, email, social, phone & chat within a single beautiful help desk.

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Our Software


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

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Customer Community

InstantForum

Forum software to help you shape & support your products.

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Latest Updates

Free Guide

12 tips to help you deliver awesome customer support and keep customers happy


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Latest Release Notes

InstantKB 2018

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InstantForum 2017

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What Our Customers Say

We are passionate about helping you our customer succeed with our software

  • I reviewed several kb solutions and I found that InstantKB was the overall best value. Usage of the .NET components is outstanding for this solution. I would recommend this to anyone in these IT budget crunch times.

    Joel Salminen
    SimonDelivers Inc - more...
  • I didn't have any problems at all setting up a knowledge base with InstantKB. Indeed, the whole process is so simple that the only major hurdle for most people will simply be writing the articles.

    Mike Gunderloy
    Developer Central - more...
  • I started with 3.0. I'm so happy to have found it, any questions I have are answered generally in minutes (literally). The developers are really open to new ideas and customer feedback (I think this is the greatest feature!)

    Aaron Caviglia
    AdminForums.com - more...

Try free for 30 days

On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

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Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

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