All In One Customer Support

Help your customers across web, email, social, phone & chat within a single beautiful help desk.

Quick Tour Try the demo

Our Software


We craft beautiful software to help businesses build & support great products

customer Support

InstantKB

Deliver awesome self service & inbound customer support

Learn More
Customer Community

InstantForum

Forum software to help you shape & support your products.

Learn More

Latest Updates

Free Guide

12 tips to help you deliver awesome customer support and keep customers happy


View Online
Latest Release Notes

InstantKB 2018

Learn More

InstantForum 2017

Learn More

What Our Customers Say

We are passionate about helping you our customer succeed with our software

  • The technical support is superb: fast, friendly, and diligent. Thank you so much for your great support.

    Gordon Snow
    Hilbert College Online - more...
  • We believe the InstantKB product more than satisfies our needs. As a software development house, we were faced with either writing or buying a solution. InstantKB was a perfect fit!

    Mark Chickering
    CEO Systems Online, Inc - more...
  • I have never seen a customer support department as responsive and informed. I am looking forward to more products from your company and would not hesitate to purchase.

    Paul Stuart
    InterActive Inc - more...

Try free for 30 days

On-Premise

Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.

DOWNLOAD

Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.

SIGN UP