Next Generation Customer Support

Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products

We craft beautiful software to help businesses build & support great products

customer Support


Deliver awesome self service & inbound customer support

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Customer Community


Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • You have responded to all of our inquires timely and with accurate information. Thanks for the excellent support. I really like this tool.

    Uyen Ha
    Embarcadero Technologies Inc - more...
  • I started with 3.0. I'm so happy to have found it, any questions I have are answered generally in minutes (literally). The developers are really open to new ideas and customer feedback (I think this is the greatest feature!)

    Aaron Caviglia - more...
  • We believe the InstantKB product more than satisfies our needs. As a software development house, we were faced with either writing or buying a solution. InstantKB was a perfect fit!

    Mark Chickering
    CEO Systems Online, Inc - more...

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Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.