Next Generation Customer Support

Respond to every customer question across web, email, social, phone & chat within a single beautiful dashboard.
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Our Products

We craft beautiful software to help businesses build & support great products

customer Support


Deliver awesome self service & inbound customer support

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Customer Community


Forum software to help you shape & support your products.

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Latest Updates

Free PDF Guide

12 tips to help you deliver great customer support and keep your customers happy

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Latest Release Notes

What's New In InstantFrum 2016

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What's New In InstantKB 2016

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What Our Customers Say

  • InstantForum stands out due to it's ease of install and rich set of features. I was able to get the software up and running in less than 10 minutes. Company's product support is excellent.

    Raghurama Bhat
    Avaya Inc - more...
  • I reviewed several kb solutions and I found that InstantKB was the overall best value. Usage of the .NET components is outstanding for this solution. I would recommend this to anyone in these IT budget crunch times.

    Joel Salminen
    SimonDelivers Inc - more...
  • I have never seen a customer support department as responsive and informed. I am looking forward to more products from your company and would not hesitate to purchase.

    Paul Stuart
    InterActive Inc - more...

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Try our software on your own servers. Ideal for those who wish to modify code or integrate our products into an existing web site.


Cloud Hosted

Try our software in our fully managed Windows Azure hosting environment. Ideal for those who don't want to install or worry about hardware or IT.